Our Services

What We Do

Let us help you on your digital transformation journey. Our extensive experience, skills in system integration and the creation of seamless, customer-focused operational processes will provide the guidance and assurance you need.

Get accurate business insights – Ensure compliance, prioritise and plan with confidence.

Make better decisions – Agile, data-driven decisions that support your customers and communities more effectively.

Reimagine what’s possible – Harness data and technology to transform services, performance and customer satisfaction.

We empower housing providers with both clear, strategic and unbiased advice, and hands-on support and implementation.

Understand your data and technology
Create insight-driven strategy for sustainable impact
Empower people to provide service excellence

3C – Future-focused thinking and expertise to take your digital transformation to the next level

Advisory

Are you are planning a major transformation of your business, merging with another organisation or feeling left behind in the charge for all things digital? With our deep knowledge and understanding of the social housing sector and market, through our Data and Connect services we can provide informed and unbiased advice, and a clear roadmap of support for your digital transformation journey.

Connect

3C Connect is our cloud solutions consultancy service designed to help you capitalise on the benefits of cloud solutions and technology. Wherever you are on your cloud journey, our consultants can advise and guide you through the maze of options and sales speak to find the optimal solution for your business.

Data

3C’s comprehensive range of data centric services, and data tools,are designed to fully support you in your data management responsibilities, including data quality assurance, compliance and governance, whilst ensuring you maximise the value of your company’s most valuable asset. From data strategy, governance,compliance and quality to business analytics and intelligence, we will support you through every step of your journey to data maturity.

Case
Studies

Recent
case studies

Clúid Housing – Data Competency

Clúid Housing is Ireland’s largest Approved Housing Body (AHB) providing over 8,000 affordable, high quality homes to over 21,000 residents with housing needs.

White Horse Housing – Data migration

3C was able to use its own strategy template to develop a short strategy for delivery of WHHA’s vision. The strategy identified a need to replace the existing line of business application with a modern solution developed in up to date technology that offers a customer portal, easy deployment and automation of manual processes.

Stonewater Group – Implementation Support

3C assisted Stonewater with the development of the specification and then the procurement of a SharePoint consultancy to build both systems. Charles Brooks acted as Programme Manager on these and other strategic IT projects.

Plus Dane – Implementation Support

Plus Dane owns and manages over 13,500 homes across Merseyside and Cheshire. In 2017 it needed to procure a new housing management system. It engaged with 3C Consultants to assist with the procurement and implementation of the new system.

Thrive Homes – Implementation Support

3C assisted Thrive in the formal procurement of the necessary software through assisting with the development of the specification and supporting Thrive through the procurement process.

Westward Housing Group – Data Quality Assurance

Within one hour of going live, 3C had been able to analyse 63 GB of unstructured data held in Westward’s shared drive, identifying inconsistencies in data held in multiple files and data that conflicted with that held in the core structured database, Capita One.

Rochdale Boroughwide Housing – Strategic Data Review

Over 20 workshops were hosted online, consulting with management, staff and stakeholders across the business to establish a clear understanding of the current position and the perceived business challenges related to data.

Two Saints – IT Process Review

With advice from 3C, the Two Saints project team worked closely with Leon Flegg as their nominated project manager to design and deliver new business processes using Paloma software’s suite of products, the scope of which also included management of contractors and mobile working.

Coastal Housing Group – Virtual CTO

3C initially assisted with key projects which included the yearly rent change review which was delivered on time and within budget. This was followed by a transformation programme for the next 3 years identifying key systems replacements following the 3C IT Strategy.

Case Studies

Work
for us

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