Our Services

What We Do

The business focusses on supporting registered providers to manage technology and data to provide insight, safeguard operations and ensure excellent services to customers.

3C has the right blend of skills, knowledge and experience to advise, support and guide customers to become ever more effective. Our extensive knowledge of the use of technology and the management of data is drawn from both within the social housing sector and beyond; along with our skills in system integration and the creation of seamless, customer focused operational processes.

We offer our customers the market intelligence and experience gained from working with over 150 different organisations over the last six years, some of whom are now considered leaders in business transformation, online customer service and strategic information management.

Advisory

Whether you are planning a major transformation of your business, merging with another organisation or feeling left behind in the charge for all things digital, 3C is able to provide sensible advice and the reassurance born of experience, to help you to achieve your corporate ambitions.

Connect

3C Connect provides cloud solutions consultancy. Our consultants detailed knowledge of the options available and experience of how the technology has been used in other settings, enable them to guide you through the maze of options and sales speak to find the right solution for you.

Data

3C has developed a suite of data centric services to support you to maximise the opportunity astute data management provides, assisting organisations on every step of the journey to data governance maturity.

Case
Studies

Recent
case studies

Clúid Housing – Data Competency

Clúid Housing is Ireland’s largest Approved Housing Body (AHB) providing over 8,000 affordable, high quality homes to over 21,000 residents with housing needs.

White Horse Housing – Data migration

3C was able to use its own strategy template to develop a short strategy for delivery of WHHA’s vision. The strategy identified a need to replace the existing line of business application with a modern solution developed in up to date technology that offers a customer portal, easy deployment and automation of manual processes.

Stonewater Group – Implementation Support

3C assisted Stonewater with the development of the specification and then the procurement of a SharePoint consultancy to build both systems. Charles Brooks acted as Programme Manager on these and other strategic IT projects.

Plus Dane – Implementation Support

Plus Dane owns and manages over 13,500 homes across Merseyside and Cheshire. In 2017 it needed to procure a new housing management system. It engaged with 3C Consultants to assist with the procurement and implementation of the new system.

Thrive Homes – Implementation Support

3C assisted Thrive in the formal procurement of the necessary software through assisting with the development of the specification and supporting Thrive through the procurement process.

Westward Housing Group – Data Quality Assurance

Within one hour of going live, 3C had been able to analyse 63 GB of unstructured data held in Westward’s shared drive, identifying inconsistencies in data held in multiple files and data that conflicted with that held in the core structured database, Capita One.

Rochdale Boroughwide Housing – Strategic Data Review

Over 20 workshops were hosted online, consulting with management, staff and stakeholders across the business to establish a clear understanding of the current position and the perceived business challenges related to data.

Two Saints – IT Process Review

With advice from 3C, the Two Saints project team worked closely with Leon Flegg as their nominated project manager to design and deliver new business processes using Paloma software’s suite of products, the scope of which also included management of contractors and mobile working.

Coastal Housing Group – Virtual CTO

3C initially assisted with key projects which included the yearly rent change review which was delivered on time and within budget. This was followed by a transformation programme for the next 3 years identifying key systems replacements following the 3C IT Strategy.

Case Studies

Work
for us

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